Terms and Conditions

Originally effective September 25, 2025. Adapted for G.R.O.W. AI LLC and consultgrowai.com from the terms published by the same ownership at charlalovesai.com/terms-and-conditions (opens in a new tab).

1. Acceptance of terms

Welcome to the G.R.O.W. AI LLC website. These Terms and Conditions (“Terms”) govern your use of our website and the services provided by G.R.O.W. AI LLC (“we,” “our,” “us,” or “Company”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Description of service

G.R.O.W. AI LLC provides AI consulting, strategy, automation, voice agent implementation, training, and workforce development services. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without notice.

3. Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. Accounts and access

4.1 Registration

To access certain features or programs, you may be required to create an account or register. You agree to provide accurate, current, and complete information and to update such information as necessary.

4.2 Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4.3 Termination of access

We reserve the right to suspend or terminate access at any time, with or without notice, for any reason, including violation of these Terms.

5. Acceptable use

5.1 Permitted uses

You may use our website and services only for lawful purposes and in accordance with these Terms.

5.2 Prohibited uses

You agree not to use our website or services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, state, provincial, or local regulations, rules, laws, or ordinances
• To transmit or procure the sending of any advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations
• To impersonate or attempt to impersonate the Company, a Company representative, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

6. Intellectual property rights

6.1 Company content

The content on our website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of G.R.O.W. AI LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited license

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, subject to these Terms.

6.3 User content

By submitting content to our website, you grant G.R.O.W. AI LLC a worldwide, non-exclusive, royalty-free license to use, reproduce, and modify that content for the purpose of responding to you and providing our services.

7. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Payment and fees

8.1 Fees

Certain services require payment of fees. Pricing is customized for each engagement following a discovery call and a tailored implementation plan. All fees are due immediately upon purchase unless otherwise specified in your agreement.

8.2 Refunds

Refund policies, if any, will be clearly stated at the time of purchase. Unless otherwise specified, all sales are final.

8.3 Price changes

We reserve the right to change our prices at any time. Price changes will not affect existing orders or engagements already paid for.

9. Disclaimers

9.1 Service availability

We do not guarantee that our website or services will be available at all times. We may experience downtime for maintenance, updates, or technical issues.

9.2 Accuracy of information

While we strive to provide accurate information, we make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content on our website.

9.3 Disclaimer of warranties

OUR WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, G.R.O.W. AI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR WEBSITE OR SERVICES.

11. Indemnification

You agree to indemnify, defend, and hold harmless G.R.O.W. AI LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of our website or services or your violation of these Terms.

12. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites or services.

13. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including breach of these Terms.

14. Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

15. Dispute resolution

15.1 Binding arbitration

Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration conducted in Phoenix, Arizona.

15.2 Class action waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16. Changes to terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website. Your continued use of our website after such modifications constitutes your acceptance of the updated Terms.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and G.R.O.W. AI LLC regarding your use of our website and services.

19. Contact information